Protective Loose Cover

Your estimated delivery date will be provided at checkout.

We accept returns within 15 days of receiving your order. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

The buyer is responsible for return postage costs. We can provide a return label for a £7 fee on small items, which will be deducted from your refund. Larger items prices may vary.

To start a return, please use your customer account on our Contact Us page or email us at info@newenglanddesign.co.uk.

If your item arrives damaged, please contact us immediately so we can resolve it for you.

All our footstools can be upholstered in any fabric from our sample collection. Please note that fabrics are priced individually, and there may be an additional surcharge for certain options.

To request a specific item in your chosen fabric, simply email us with the details, and we’ll be happy to assist.