All damages and discrepancies must be reported within 3 days of receipt and we would appreciate if you could photograph any damage or quality issues and upload relevant photographs
We accept returns for reasons such as changing your mind or if the item doesn't suit your home.
Returns must be made within 7 days of receiving the item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The buyer is responsible for paying the return postage costs.
Please use the customer account access section on our Contact Us page or email us at info@newnenglanddesign.co.uk to request your return.
